
Founded in Atlanta, Georgia in 1999, Home Depot has over 2,000 stores across North America. The company offers a variety of products both in-store and online. It also provides installation services. It has a wide selection of home improvement products, such as tools, hardware, electrical products, and gardening supplies. The company has a strong customer service team. The company also offers same-day delivery.
Home Depot is a one-stop shop for do-it-yourselfers and professionals. It offers a range of services such as installation, do-it-yourself tips, advice, and expert support. It has a product catalogue with over one million SKUs. There are also 93 distribution centers nationwide. It is in the process of investing $1.2 billion in supply chain.
Home Depot is committed to environmental protection. The company has published its environmental principles and works with organizations such as the National Retail Hardware Association. It is a leader in "green" home improvement. The company has made efforts to reduce its carbon footprint by moving away from rain forest wood products and using more recycled products. In addition, it has worked to establish professional relationships with contractors. The company keeps them updated on product availability and quantity via mobile notifications. It has launched EXPO Design Centers, which focus on upscale interior design. It has invested in the building of large facilities to cater to the needs of professionals.
It has also taken a leadership role in many communities. It has helped the Boys and Girls Club of Canada and Habitat for Humanity. It has also been a corporate sponsor of the Atlanta Olympic Games. It has established a $12.5 million philanthropic budget.
The company's main priorities are customer satisfaction and associates. It is a 24-hour store and has a sales staff made up of both professional tradespeople and dedicated do-it-yourselfers. It has a wide product line and offers discounts on most products. It also has a low price guarantee.
The founders of Home Depot were able to avoid disastrous branding early on. The name Home Depot was inspired by Marjorie Buckley, an early investor in the company. She was driving past a train depot that had been converted into a restaurant. When she saw the store's bright orange color, she thought it would be a great name.
Initially, the company had plans to expand into the Canadian market. In the mid-1990s, however, the company slowed its expansion. It planned to open 75 stores in the northeastern United States. It also considered other options for expansion.
Home Depot expanded its online business, as well. The company offers a buy online, ship to store option and a buy online, return to store option. The company's online store has over a million SKUs and has hundreds of discounted deals each week. The company has also been offering buy online, pick up in store for a few years.
In 2011, the company launched its Buy Online, Return In Store option. This allows customers to purchase products on the Home Depot website, then bring the items back to a local store. In 2016, the company launched a new Buy Online, Deliver From Store option.